Fulfillment and customer care

One read-only operating view for standard orders, custom-order progress, payment/refund attention, shipping-policy exceptions and after-sale follow-up. This workspace never changes an order, sends a message, executes a refund, advances a custom stage or contacts a shipping/payment provider.

Owner boundary: Orders, Custom Requests, Customers and Accounting remain the write authorities. This command center ranks attention and links you to those owners. Canada-only shipping and the U.S. sales/shipping suspension remain in force. Review open-order Inventory readiness. Review exact-gap Production Release readiness. Review Order ↔ Finance settlement readiness.